Course Competencies
Develop methods to make a smooth transition into supervision
Explain circumstances when different supervisory skills are used
Develop quality employee selection and retention practices
Develop methods to train employees that ensure a payoff is received from training
Establish means to appropriately delegate work to subordinates
Identify specific actions supervisor can take to improve communications
Evaluate performance using both positive and negative feedback
Demonstrate counseling and performance management techniques
Choose appropriate responses to conflict situations
Identify with the dynamics of managing a diverse workforce, particularly between Native and non-Native peoples
Establish procedures for handling grievances and addressing safety concerns
Modify current time and stress management practices as needed